Returns
Returns are happily accepted for 30 days. If 30 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. To return your product, mail to:
Glad Dogs Nation
2728 Arrowhead Drive
Langhorne, PA 19053
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items (if applicable)
Only regular priced items may be refunded. Unfortunately sale items cannot be refunded.
Exchanges (if applicable)
If you need to exchange an item, send us an email at ma@gladdogsnation.com and send your item to:
Glad Dogs Nation
2728 Arrowhead Drive
Langhorne, PA 19053
